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By 2021, 62% of U.S. hospitals were successfully operating across all four key areas of interoperability.

The average cost of readmissions was 12.4% higher than that of index admissions, totaling $16,300 compared to $14,500.

Electronic medical billing improves efficiency by submitting medical bills electronically.

Since April 2003, the OCR has received over 369,107 complaints related to HIPAA violations.

Healthcare worker burnout is a state of emotional, physical, and mental exhaustion brought on by prolonged stress in the workplace.

80% of individuals express a preference for using their smartphones to interact with healthcare providers.

Patient access refers to the systems and processes that enable people to obtain the healthcare services they need.

A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.

Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.

The way patients check in for their appointments has evolved significantly over the years.

When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.

Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.

Offering self-scheduling allows patients to schedule appointments 24/7, increasing access to care and reducing wait times.

When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.

Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.

Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.

A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.

Healthcare automation uses technology to streamline tasks with minimal human input.

Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.

The patient journey is a term that describes the entire experience a patient has within the healthcare system