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Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.

A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.

Healthcare automation uses technology to streamline tasks with minimal human input.

Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.

The patient journey is a term that describes the entire experience a patient has within the healthcare system

As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...

Reducing call volume in healthcare is important if the goal is to prevent overwhelm in both patients and office staff.

Patient-centered care is crucial if you want to positively impact the patient experience.

Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.

Patient no-shows have significant financial and operational costs for healthcare providers.

Text appointment reminders offer several advantages for both patients and healthcare organizations.

Healthcare organizations recognize the value of using text messaging to stay connected with patients.

Healthcare Texting: Ensure Your Text Messages Are HIPAA and SOC II Compliant - Key Takeaways for patient texting software.

Healthcare organizations face a critical decision: should they build their own engagement platform or partner with an existing provider.

Communicating with patients via text offers numerous benefits, including improved engagement and convenience.

This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.

A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.

How our Healthcare Contact/Call Centers are using our conversational texting solutions to improve patient communication and engagement.

For maternal health providers, communication with patients is frequent. It's also of the utmost importance in ensuring positive...

Key takeaways from ASCA - how to address critical issues - staff retention, low patient engagement, no-show rates with HIPAA text messaging.