

Patient Readmission Statistics: The Most Comprehensive List for 2025
The average cost of readmissions was 12.4% higher than that of index admissions, totaling $16,300 compared to $14,500.


What is Electronic Medical Billing: Full Guide
Electronic medical billing improves efficiency by submitting medical bills electronically.


Patient Relationship Management: Full Guide for Healthcare Organizations
A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.


What is Hybrid Patient Care Model in Healthcare: Full Guide
Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.


8 Amazing Benefits of Digital Patient Check-In for Healthcare Organizations
The way patients check in for their appointments has evolved significantly over the years.


7 Common Reasons Why Patients Cancel Appointments
When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.


Effective Patient Outreach: Strategies, Best Practices, and Future Trends
Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.


10 Types of Patient Appointment Scheduling: Comprehensive Guide
When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.


Centralized Scheduling for Patient Appointments: Benefits and Best Practices
Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.


How to Create a Patient Satisfaction Survey: Step by Step Guide
Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.


How to Increase Patient Survey Response Rates by Using These 11 Strategies
A well-constructed survey, with a clear and straightforward structure, can encourage more patients to participate and complete the survey.


Benefits of Healthcare Automation: 6 Ways Automation in Healthcare Revolutionizes Care Delivery
Healthcare automation uses technology to streamline tasks with minimal human input.


Enhancing Emergency Preparedness: Lessons from COVID-19 and Recent Outages
Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.


Open Enrollment Communication to Employees Made Easy (Texting and Email Templates Included)
For companies and HR departments, open enrollment is a critical period requiring strategic planning and effective communication.


Critical Coronavirus Text Communications for Healthcare Facilities - Summer Resurgence
As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...


Best Strategies to Reduce Patient Call Volume in 2025
Reducing call volume in healthcare is important if the goal is to prevent overwhelm in both patients and office staff.


The Role of Text Messaging in Remote Patient Monitoring and Engagement
Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.


10 Ways to Reduce Patient No-Shows in 2025
Patient no-shows have significant financial and operational costs for healthcare providers.


Best Practices for Texting in Healthcare: SMS Strategies for Healthcare Providers
Healthcare organizations recognize the value of using text messaging to stay connected with patients.


21 Benefits of Text Messaging in Healthcare: Amazing Uses of Texting in Healthcare
Communicating with patients via text offers numerous benefits, including improved engagement and convenience.