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Patient access refers to the systems and processes that enable people to obtain the healthcare services they need.

Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.

The way patients check in for their appointments has evolved significantly over the years.

When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.

Patient outreach refers to the outbound communication efforts directed toward patients, whether done manually or through automated systems.

When it comes to managing appointments in a medical facility, understanding the fundamentals of patient appointment scheduling is crucial.

Centralized patient scheduling streamlines the scheduling process, enhances provider utilization, and simplifies operations.

Patient satisfaction is a key measure of healthcare quality, reflecting how well the care provided meets the expectations of patients.

Healthcare automation uses technology to streamline tasks with minimal human input.

Emergency preparedness is vital for healthcare organizations to ensure they can respond effectively to unexpected crises...learn more.

The patient journey is a term that describes the entire experience a patient has within the healthcare system

For companies and HR departments, open enrollment is a critical period requiring strategic planning and effective communication.

As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...

Reducing call volume in healthcare is important if the goal is to prevent overwhelm in both patients and office staff.

Patient-centered care is crucial if you want to positively impact the patient experience.

Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.

Patient no-shows have significant financial and operational costs for healthcare providers.

Text appointment reminders offer several advantages for both patients and healthcare organizations.

Healthcare organizations recognize the value of using text messaging to stay connected with patients.

Healthcare Texting: Ensure Your Text Messages Are HIPAA and SOC II Compliant - Key Takeaways for patient texting software.