85 Insightful HIPAA Compliance Statistics: What Do The Numbers Say?
Since April 2003, the OCR has received over 369,107 complaints related to HIPAA violations.
How to Prevent Healthcare Worker Burnout: 5 Most Effective Strategies
Healthcare worker burnout is a state of emotional, physical, and mental exhaustion brought on by prolonged stress in the workplace.
Ultimate Guide to Patient Access KPIs for Healthcare Organizations for 2025
Patient access refers to the systems and processes that enable people to obtain the healthcare services they need.
Patient Relationship Management: Full Guide for Healthcare Organizations
A good PRM system gives you a complete view of each patient’s journey, which allows you to deliver personalized care.
What is Hybrid Patient Care Model in Healthcare: Full Guide
Hybrid healthcare is a type of care model that combines in-person and virtual care to offer a more flexible and comprehensive approach.
7 Common Reasons Why Patients Cancel Appointments
When it comes to managing a healthcare practice, appointment cancellations are more than just a minor inconvenience.
Benefits of Patient Self-Scheduling in Healthcare: A Comprehensive Guide
Offering self-scheduling allows patients to schedule appointments 24/7, increasing access to care and reducing wait times.
Enhancing Recall Campaigns with Conversational Texting: A Game Changer for Healthcare Organizations
This post highlights how our texting solutions are used by top healthcare providers to boost recall revenue and improve patient outcomes.
HCCT24 Recap: Key Insights and Solutions for Healthcare Contact / Call Center's Leaders
A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.