
What is Patient Journey: Comprehensive Guide for 2025
The patient journey is a term that describes the entire experience a patient has within the healthcare system


Critical Coronavirus Text Communications for Healthcare Facilities - Summer Resurgence
As I'm winding down my week with Covid...it seemed only appropriate to update our Blog post on best practice communication our healthcare...

How to Improve Patient Experience in 2025: Everything You Need to Know
Patient-centered care is crucial if you want to positively impact the patient experience.

The Role of Text Messaging in Remote Patient Monitoring and Engagement
Remote Patient Monitoring (RPM) has revolutionized patient care by offering a proactive approach beyond traditional settings.

HIPAA Compliant Texting: Comprehensive Guide
Healthcare Texting: Ensure Your Text Messages Are HIPAA and SOC II Compliant - Key Takeaways for patient texting software.

Building Your Own Healthcare Texting Solution vs Partnering with Existing Provider
Healthcare organizations face a critical decision: should they build their own engagement platform or partner with an existing provider.

21 Benefits of Text Messaging in Healthcare: Amazing Uses of Texting in Healthcare
Communicating with patients via text offers numerous benefits, including improved engagement and convenience.

HCCT24 Recap: Key Insights and Solutions for Healthcare Contact / Call Center's Leaders
A few key takeaways from HCCT including strategies for enhancing patient communication and engagement, and ROI.

Please Text Me!! Improving Communication with Conversational Texting
How our Healthcare Contact/Call Centers are using our conversational texting solutions to improve patient communication and engagement.

10 Reasons GI ASCs Turn to Texting as a Patient Engagement Solution
With about 30% of U.S. adults aged 50-75 overdue for colorectal cancer screenings, and expanded guidelines for ages 45-50, there's an excell

Breaking Language Barriers in Healthcare with Multilingual Text Messaging
How to overcome language barriers in healthcare - the Role of Multilingual Text Messaging in improving patient outcomes and satisfaction.


A Must-Have Healthcare Text Messaging Feature: Multiple Languages
Did you know that nearly 68 million people in the United States speak a language other than English at home? That figure from 2019,...