HOME HEALTH SEES OVER 50% SURVEY RESPONSE RATE AND VALUABLE FEEDBACK

The organization offers wellness programs through its health plan to help employees stay healthy and save on healthcare costs. However, encouraging employees to take part in these programs remains a big challenge. An online health assessment A health screening Choosing a self-guided course on the member portal This company, a leader in privatization, operates in 70 locations across 20 states and employs around 12,000 people who work in government facilities. They sponsor a wellness program for their major medical plan members and use rewards to motivate employees to complete three tasks: 1. 2. 3. Employees had seven months to finish these tasks, or they would face higher healthcare premiums the next year. As the deadline approached, management became concerned because fewer than 20% of employees had completed the tasks. To tackle this issue, the company's wellness partner launched a successful campaign using Dialog Health's texting solutions.

The organization faced a participation issue in its wellness program, with only six weeks until the deadline to earn a wellness incentive, only 1 out of 5 employees completed the required activities. Failing to finish these activities would result in higher healthcare premiums in the coming plan year. To address this, the company, which had 12,000 employees across 70 locations in 20 states, sought a quick, tailored solution from its wellness partner. In response, the wellness provider collaborated with Dialog Health to create an efficient and cost-effective outreach campaign. They utilized SMS/text messages to reach eligible members and achieve three key objectives: delivering personalized content based on employees' wellness participation, outlining the specific tasks necessary to earn incentives, and reminding individuals of their progress and the program's deadline.