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Southern Coos Hospital & Health Center
HOSPITAL REACHES 99 PERCENT OF EMPLOYEES DURING TSUNAMI WARNING
On December 5, 2024 a 7.0 magnitude earthquake shook parts of Northern California, prompting a tsunami warning for areas near the Southern Coos Hospital & Health Center in Bandon, Oregon.
ALL
EMPLOYEES SENT A TEXT MESSAGE
99%
OF EMPLOYEES REACHED
Minutes
HOW LONG IT TOOK TO SEND THE MESSAGE
THE CHALLENGE
The hospital needed to quickly inform employees that the facility was not in a flood zone, to remain calm and wait for additional instructions. Traditional communication methods like emails or phone calls were deemed too slow.
THE SOLUTION
Within minutes of the national alert, Southern Coos used Dialog Health’s Ad Hoc feature to text all employees that they and their patients were safe, ensuring they received critical information promptly.
Within minutes of the national alert, Southern Coos Hospital used Dialog Health's ad hoc feature to reach 99% of employees with critical information, ensuring the safety of both staff and patients during an earthquake and tsunami warning. Fast, reliable communication when it matters most!
Raymond Hino, CEO, Southern Coos Hospital
THE RESULTS
The implementation of Dialog Health’s Ad Hoc system enabled Southern Coos Hospital and Health Center to effectively manage communication during the earthquake. By reaching 99% of employees within minutes, the hospital ensured staff safety and maintained operational stability during the emergency. This case highlights the importance of having a reliable and efficient communication system in place for crisis situations.
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