Brandon Daniell, president and co-founder of Dialog Health, discusses areas where text messaging can help medical practices strengthen patient engagement and adherence in a new Physicians Practice column.
In "Improving Patient Engagement: Seven ways texting can make a difference," Daniell highlights the following applications:
Appointment reminders
Recall campaigns
Compliance
Telehealth
Vaccinations
Patient satisfaction surveys
Online reputation
As he notes, "The examples highlighted represent just a few of the ways text messaging is helping practices improve the overall effectiveness of their patient engagement efforts, expand when and why they are engaging with patients, better take advantage of what is learned through these efforts, and strengthen their bottom line."
Access Daniell's column on patient engagement.
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